AI for Shopify

An assistant that answers your customers the way you would

Ovi, the assistant on this site, answers visitors at any hour with our real prices, asks the right questions and hands every serious enquiry to us. We build the same for your store, set up with your products and your policies.

See pricing

01 Answers at 11pmReal prices, sizes, ingredients and policies, from a knowledge sheet you approve.
02 Qualifies and recommendsOne question at a time, until it knows what the customer actually needs.
03 Hands over to youEvery lead lands in Shopify with the full conversation, ready for a personal reply.

Who needs it most

Stores where every sale starts with a question

Any store can use one, but these two feel the difference first.

Skincare & beauty

“Which one is right for my skin?” answered in seconds

Beauty shoppers rarely buy without asking about skin type, ingredients and routines. If nobody answers, they leave, or buy the wrong product and send it back.

Matches products to skin type and concerns
Explains ingredients and how to layer them
Suggests a routine, not just one product
Answers shipping and returns before checkout
Sends tricky questions to your skin team

Example chat on a skincare store recommending a serum for oily skin

Made-to-order furniture & home

Big purchases come with big questions

A $3,000 sofa can take weeks of emails about sizes, fabrics and delivery, and most of those questions are the same every day. Slow answers lose the sale to the store that replied first.

Answers sizes, materials and lead times instantly
Explains delivery using your real rules
Sends free swatches and books showroom visits
Captures the lead with the size and fabric they want
Hands serious buyers to your team, already warm

Example chat on a furniture store answering sofa size and delivery questions

How it works

Live in a few weeks, better every week

01
We write your knowledge sheet
Products, prices, policies, tone, and what the assistant must never say, all approved by you.
02
We test it, then launch
A test set of real customer questions is checked before it goes live on your store.
03
We review it every week
We read real conversations, fix the gaps and keep it up to date as your business changes.

Pricing

One setup, one small monthly fee

Setup

$1,500one-time

Your knowledge sheet: products, prices, policies and what you don't do
A test set of real customer questions, checked before launch
Chat styled to your brand and added to your Shopify store
Opens at the right moments, not on page load
Leads saved to Shopify with the full conversation
Live in about 2–3 weeks

Monthly

$199/month

Hosting, monitoring and a scripted backup
A weekly review of real conversations
Knowledge sheet and test set kept up to date
A monthly note: what people asked, leads, gaps to fix
AI usage for up to 1,000 conversations a month

Each conversation costs a few cents in AI fees. That's included up to 1,000 conversations a month; above that we pass it on at cost. The assistant always says it's an AI and never makes up prices, dates or promises.

Want one for your store?

Book a free 30-minute call. We'll look at the questions your customers ask most and tell you honestly whether an assistant would pay for itself.

Book a free call Why we built Ovi

More shoppers now start in ChatGPT, Perplexity and Google's AI answers instead of a search box. We make sure your store shows up there, and we put AI to work only where it genuinely saves time or wins sales: an assistant that answers questions and qualifies leads, product content written at scale and checked by a person, and automations that handle the repetitive jobs.

You can try one on this site. Ovi, the chat assistant in the corner, is our own build: it answers questions about how we work and passes every real enquiry to the team.